When you are servicing a customer, do you give him/her your full attention? Or do you answer phones, send text messages, check your e-mail, talk to other associates, or anything else like that? And how do you think that makes your current customer feel? Valued? Or more like ‘just another sale’?
Most likely it’ll make him/her [...]
Filed under: Attitude, Client Appreciation | Tagged: Customer Service | 4 Comments »
